This policy explains what information YaarWin collects, why we collect it, who we share it with, and what choices you have. It covers both the website and the app.
Information We Collect
We collect information in three ways. You give us some of it directly: your mobile number, password, name and the bank or UPI details you add for withdrawals. Some is generated by your use of the service: deposits, withdrawals, game entries, results, bonus claims and support messages. The rest is technical: device type, operating system, browser, IP address, approximate location derived from that address, and app version.
Where identity verification is required, we also collect the documents you submit and the result of the check.
How We Use Information
We use your information to open and operate your account, to process deposits and withdrawals, to run the games and settle results, and to respond when you contact support. We use it to detect fraud, duplicate accounts and bonus abuse, and to meet legal and regulatory obligations including anti-money-laundering checks.
We use aggregated technical data to find faults and improve the service. Where we send you service messages about your account, those are not marketing and cannot be switched off while the account is open.
Legal Basis and Consent
We process most data because it is necessary to provide a service you have asked for, or because we are required to by law. Where we rely on your consent — for example optional marketing messages — you can withdraw it at any time without affecting your account.
Who We Share It With
We share information with payment processors to move money, with the game studios whose titles you play so that rounds can be settled, with identity verification providers, and with regulators or law enforcement where we are legally required to respond.
We do not sell personal data, and we do not share it with advertisers for their own purposes.
How Long We Keep It
Account and transaction records are kept for as long as the account is open and then for the period required by financial and anti-money-laundering rules, which is typically several years after closure. Technical logs are kept for a shorter period. Once no legal basis remains, records are deleted or anonymised.
Security
Connections to the platform are encrypted in transit. Access to personal data inside the business is limited to staff who need it for their role. No system is perfectly secure, so please use a strong, unique password and do not share your login.
Your Rights
You can ask for a copy of the personal data we hold about you, ask us to correct anything inaccurate, or ask us to close your account and delete data we are not required to keep. Contact support to start any of these requests. We may need to verify your identity first.
Cookies
The website uses cookies and similar storage to keep you signed in, remember preferences and measure usage. Our Cookie Policy sets out what is used and how to control it.
Children
The service is for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that an account belongs to a minor, we close it and delete the associated data except where records must be retained by law.
Contact
Questions about this policy, or any request about your data, can be sent to our support team through the contact page.